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MGI SoftwareAny Image. Anytime. Anywhere.
     
    Welcome to the world of PC Photography: MGI PhotoSuite 4

To get late-breaking technical and product information, click the following topics:

Important Note
Minimum System Requirements
Install Issues
General Problems and their Solutions

Display Issues
Out of memory/Disk space messages
Sending E-mail from within PhotoSuite 4 issues
Updating thumbnails in the Photo and Project libraries
Undo/Redo limitations
Illegal Program Operation moving over Share
Using NetNanny with PhotoSuite 4
PhotoTapestry Issues
Removing all Shared files while uninstalling PhotoSuite 4 disables the Kodak DC260 TWAIN functions
Screen Saver Issues
Photo Sprayer Issues
Posting Web Pages
Creating Web Pages
Transparency Issues
Cutouts Issue
Stitching Issues
Undo Eraser Issue

File Types
Camera and Scanner Information
Online Issues
Fonts Installed with PhotoSuite 4
Technical Support
Visit our Web Site!




Important Note

Every effort has been made to incorporate accurate information with PhotoSuite 4. However, the periodic revision of the software may result in some features being not exactly as documented in your version of PhotoSuite 4. We apologize for any inconvenience.




Minimum System Requirements

PhotoSuite 4 requires:

  • 166 MHz Pentium PC with MMX
  • Windows 95 or 98, Windows Millennium, Windows NT 4.0 (with SP3 or later), or Windows 2000
  • 32 megabytes of RAM
  • 200 megabytes of hard drive space for PhotoSuite 4
  • 50 megabytes of hard drive space for Microsoft Internet Explorer 5 and DirectX 7 (if required)



Install Issues

Installing on Windows NT 4.0

After installing on an NT 4.0 system as the Administrator, you must reboot and log back in as the Administrator to allow the system to properly update itself.

Missing Fonts when installing on Windows NT 4.0

Under Windows NT 4.0, PhotoSuite 4 installed fonts do not appear in any font list boxes. To make all the PhotoSuite 4 fonts visible, open the Windows Control Panel and double click the Fonts icon. This will open the Fonts dialog and cause all the PhotoSuite 4 fonts to appear.

Installing Over a PhotoSuite 4 Trial Version

If you wish to replace a trial version of PhotoSuite 4 with a fully-operational one, you should first uninstall the trial version. If you do not, you must choose "Re-install PhotoSuite 4" whenever you are prompted to do so during Setup.

Virus detected after reboot with Norton AntiVirus 2000

PhotoSuite 4 installs the Microsoft Virtual Machine (VM) software, and upon rebooting your system, you receive an alert from Norton AntiVirus 2000 about a virus in Xmldso.cab (XML classes that ship in the Microsoft VM). There is no virus, so you can click Ignore the problem and continue.

Please read the Microsoft knowledge base article at Microsoft's web site for more information.

 



General Problems and their Solutions

Display Issues

The optimum setting to run PhotoSuite 4 is 24-bit color. A minimum resolution of 800 by 600 pixels is required. In the Display Properties dialog, click the Settings tab. In the Color palette box, select High Color (16-bit) or higher. In the desktop area box, move the slider to at least 800 by 600 pixels. Click Apply, and then OK. If necessary, follow any further instructions. See to view your Display Properties below.

If you run PhotoSuite 4 in 800 by 600 pixels, any Windows bars/panels (other than the Windows Task bar) will cause the PhotoSuite 4 application window to be too small and not display the PhotoSuite 4 User Interface correctly. Change your screen resolution to something higher than 800 by 600 pixels or shut down all the unnecessary bars/panels. This will ensure that you are able to see the maximum viewing area and all the PhotoSuite 4 User Interface.

Some drop-down lists in PhotoSuite 4 may appear gray when first opened. As you scroll through the drop-down list, the color returns to normal. To correct this, in the Display Properties dialog, click the Effects tab. If you have the Animate windows, menus and lists check-box selected, deselect it. Click Apply, and then OK. See to view your Display Properties below.

If the PhotoSuite 4 icon on your desktop looks black and white, you can correct this in the in the Display Properties dialog. Click the Effects tab. Make sure the Show icons using all possible colors check-box is selected. Click Apply, and then OK. See to view your Display Properties below.

Many display problems can be corrected by updating the video drivers for your video display card.

If you are encountering display problems, be sure to check with the manufacturer of the video card or their Web page to see if later versions of the drivers are available. If so, install the new drivers and retry the operation within PhotoSuite 4.

To view your Display Properties:

In Windows 95, Windows 98, Windows NT 4.0, Windows 2000 and Windows Millennium, click on the Start button on the Windows Task bar, then click Settings, then Control Panel. In the Control Panel window, double-click on Display.

Out of memory/Disk space messages

PhotoSuite 4 uses space on your hard drive while working to store large amounts of image data. These temporary files are removed when PhotoSuite 4 closes. PhotoSuite 4 also checks and warns when drive space is low. PhotoSuite 4 cannot start when there is less than 30 megabytes of hard drive space available. PhotoSuite 4 warns that it may have problems working with large photos when the hard drive space available is between 30 and 50 megabytes. When the available space is between 50 and 100 megabytes, PhotoSuite 4 simply warns that disk space is getting low.

Note: These messages will not appear on systems using Windows 95 version 4.00.950 and 4.00.950a due to a technical limitation in the operating system. This problem was resolved in later versions of Windows 95.

Sending E-mail from within PhotoSuite 4 issues

On Windows 98 systems, PhotoSuite 4 may not accurately detect the settings of a MAPI compatible mail client, hence the Send Via E-mail command may be erroneously enabled. Executing the Send Via E-mail command in this situation may cause your computer to stop responding. If this happens, the computer must be reset or turned off.

Any e-mail service/software that you decide to use to send your PhotoSuite 4 photos must allow you to add attachments, otherwise photos cannot be sent.

When sending e-mail via a Web based method, the viewing instructions can be added to your message. Click the Copy instructions button on the Activity panel, and then right-click in the body of your e-mail and choose Paste from the menu.

When creating your own Web-based method to send e-mail, the Create New Web Based Method dialog appears. After entering the Web address and Name of the service, there are two option buttons. Normally select the Use PhotoSuite browser option. However, if you experience problems sending files with attachments with your e-mail service, create a new profile that uses the Use my browser option.

If you are using AOL, you should be aware that it now supports both Web based e-mail as well as its own proprietary e-mail client. If you are using the Web based AOL Mail, then select the appropriate AOL Mail option as your preferred e-mail method. If you are using the AOL proprietary e-mail client, then select Other E-mail Client as your preferred e-mail method.

When attempting to send large files using Web based e-mail, you may encounter "The page cannot be displayed" messages when trying to upload (or attach) your files to your e-mail message. This is due to the file size exceeding the Web based e-mail service's file size limit. Consider limiting the size of the file using as many of the following options as possible:

  • if sending photos, enable the option Send as JPEG or Send as JPEG with an approximate size of
  • if sending as a slide show, keep any added sound files as small as possible. MP3 files tend to be about 1MB for every minute. Also consider limiting the number of photos in your slide show.
  • if sending a Web page, keep any added sound files as small as possible. Also consider lowering the quality of the photos to keep file sizes at a minimum.

All attachments are placed in a folder that has the current date as its name, as indicated on the Activity panel. If you send multiple e-mails in one day, it may be difficult to locate the correct attachment in this folder. To make it easier when browsing for the file, display the files in Details view in the Choose File dialog, and sort the files by date by clicking the Modified column header.

When sending JPEG files via e-mail with the Send file as JPEG with approximate size of option, the file size of the photo may be much smaller than the requested size. This may occur because:

  • you are sending a JPEG file which gets re-saved and re-compressed before being sent which in turn reduces the file size. The size and appearance of the photo is not altered. To avoid this problem, it is best to send JPEG files using the Send as original option.

  • the file size and quality specified compresses the file below the limit you have set. If the file size is well under your specified limit, consider increasing the quality to improve the appearance of the photo.

Updating thumbnails in the Photo and Project libraries

At times you may notice that the thumbnails representing the current photo or project being edited is not updated to reflect your last changes. To update a thumbnail in the photo or project library, double-click on it.

Undo/Redo limitations

PhotoSuite 4 provides multiple undo/redo levels in most areas of the program. The number of undo/redo levels is restricted only by the available memory and hard drive space available on the system. To conserve memory and hard drive space while using PhotoSuite 4, the undo/redo stack is cleared whenever the program switches photos or switches modes. For example, when switching from a photo to a project the undo/redo stack belonging to the photo will be cleared. When returning to the photo, the undo/redo commands will be disabled to indicate that the undo/redo stack is empty.

Illegal Program Operation moving over Share

If you are encountering an illegal program operation when moving the mouse over the Share button on PhotoSuite 4's Navigation bar, this may be due to your video driver. Check with the manufacturer of the video card or their Web page to see if later versions of the drivers are available. If so, install the new drivers and retry the operation within PhotoSuite 4. Currently, this is a known issue with some ATI cards and the default Windows 98 drivers. Updating to the latest ATI drivers resolves this issue.

Using NetNanny with PhotoSuite 4

NetNanny will not block web pages while using PhotoSuite 4's integrated Browser. A solution to this problem has not been found.

PhotoTapestry Issues

If you attempt to create a PhotoTapestry with a high number of tiles or a large output size on a PC with a small amount of RAM or insufficient hard drive space, the message Failed to create PhotoTapestry effect may appear. Set the Tiles or Output size to a lower value and try again.

Removing all Shared files while uninstalling PhotoSuite 4 disables the Kodak DC260 TWAIN functions

If you have a Kodak DC260 and had installed Kodak's TWAIN drivers, choosing to remove all shared files while uninstalling PhotoSuite 4 will remove the Kodak TWAIN drivers as well. In order to use your Kodak DC260 with TWAIN in other software applications, you will need to reinstall Kodak's TWAIN drivers. To avoid this problem, do not choose to remove all shared files when uninstalling PhotoSuite 4.

Screen Saver Issues

When creating and displaying a Panorama Screen Saver, best results are obtained when your display setting is less than 1600 by 1200 pixels.

Under Windows 2000 and Windows NT, the Panorama Screen Saver only works if you are the Administrator.

When creating either an album or panorama screen saver, it is best to use photos stored on your hard disk. If you want to include photos from a CD or a floppy disk in your screen saver, copy the photo files to your hard disk first and then make a screen saver using the copied photos. This lets you avoid having to insert a floppy disk or CD to properly display your screen saver.

Photo Sprayer Issues

When creating your own Photo Set, photos larger than 200 by 200 pixels are resized to fit within this limit, maintaining the aspect ratio (your original photo is not altered). Smaller photos will not be sized up.

While drawing with the Photo Sprayer, the preview displays the photos from the photo set at a lower quality. You may also notice some screen redraw errors. Once you release the mouse button, the images are redrawn correctly at the best quality and all screen redraw errors will disappear.

Posting Web pages

Many of the free Web page hosting services have a limit to how much data you can upload. If you have problems posting, check to make sure that you have not exceeded (or are not very close to exceeding) your limit.

Sometimes posting from within PhotoSuite 4 will not work if the Web page hosting service requires you to use “Passive FTP.” Since PhotoSuite 4 uses Microsoft’s Internet Explorer functionality to transfer the files, you need to enable “Passive FTP” in the Internet Options dialog. This is currently only available with Internet Explorer 5.5. If you want to post to a Web page hosting service that requires “Passive FTP” and you don’t have Internet Explorer 5.5, then consider saving the Web page and posting it with an FTP program. Most Web page hosting services offer instructions and tutorials on how to do this.

Many Web page hosting services place ad banners at the top of your Web page that may interfere with items on your Web page. Check to see if the Web page hosting services offers you the option to display the ad banners in a separate window.

The more photos and sounds you place on your Web page, the longer it will take to upload (and download). Keep this in mind when designing your pages.

Some Web page hosting services do not allow posting certain types of files. For example, Xoom does not allow you to post MP3 files. Other sites allow you to post files that they will not pass through to visitors of your Web site. For example, Tripod will allow you to post MP3 files but they will not properly play back when you view your Web page. Consult your Web page hosting service's help for information about unsupported file types.

Creating Web Pages

Only GIF and JPEG photos can be used for background photos on your Web pages to ensure that most browsers will display your background properly. BMP and PNG files also work for Internet Explorer. Adding any other type of photo as your background will cause it to not display properly.

Web browsers only support transparency in GIF files. If you wish to add a photo with transparency to a Web page, you must first save the photo as a GIF file and then add it to your existing Web page. Note that GIF files can display a maximum of 256 colors.

If you intend to add many MP3 files to your Web page, keep in mind that MP3 files tend to be very large (about 1MB per minute of music).

If you want to add sound to a specific photo in a Web album or Web slide show, you must make sure that the photo is displayed in the Web page's photo placeholder. To do this, you must first select the photo in the thumbnail control by clicking the photo thumbnail.

A sound assigned to a photo in the Web album or Web slide show will not play when the Web page is viewed with Netscape. However, the Page background sound will play.

Interactive Panorama

  • When editing an Interactive Panorama’s size, typing in custom values for width and height cause the panorama to redraw after every number entry, and the focus is lost from the edit box. You need to place the cursor back in the edit box and continue entering your custom values. Consider sizing the Interactive Panorama by dragging one of its handle, as this is a faster method.

  • Very large Interactive Panoramas take longer to upload and download. Keep this in mind when posting your Web pages.

  • Users with Netscape may have problems viewing very large Interactive Panoramas you have posted to the Web.

  • To move an Interactive Panorama, you must select the border (if it has one) or the edge (near the dashed lines). The mouse pointer changes to a pointing finger, indicating that you can now drag it to a new location. It is not possible to click within the Interactive Panorama's borders and drag it to a new location.

  • An Interactive Panorama will always play in the foreground, even if it is sent to the back.
  • If viewing a Web page from a floppy disk, any Interactive Panoramas present in the Web page will not display.
  • It is not recommended to add more than one Interactive Panorama to a Web page.

Transparency Support

PhotoSuite 4 can display transparency (alpha channels) for GIF, PNG, TIF and JPG* files. Transparency is displayed as a checkerboard pattern in PhotoSuite 4. If you save your photo as anything other than these file types, (such as a BMP), the transparency will be lost and the original photo will be displayed in its place.

When saving as a TIF, PNG or JPG*, the transparency is only preserved when saving as a 24-bit (true color) photo. When saving as a GIF, the transparency is only preserved when saving as an 8-bit (256 color) photo.

*PhotoSuite 4 can only display transparency for JPG files saved from within PhotoSuite 4 itself. Opening these JPG files in any other application will not display the transparency.

Cutouts Issue

You cannot use the Magic Wand or the Color Picker to select transparency.

Stitching Issues

Stitching works best when there is at least 20 - 50 % overlap. The more overlap the better the stitching results.

Auto Align works well with photos that have lots of differentiation. If Auto Align does not provide you with perfect results, you can manually move the photos.

Selecting Warp photos for interactive panorama at step 5, or selecting Prepare for full 360° Interactive Panorama at step 6 will cause the preview to be regenerated and all your manual alignment to be lost. If you are at step 6, you can go back to step 5 and make your manual alignments again before moving on to the Full Stitch at step 7.

Sometimes when scanning in photos, you may receive the following error message: "Some images were discarded because their formats are not supported or their dimensions didn't match those of the first picture." Make sure the dimensions of each photo scanned are identical. Cropping your photos in Prepare to the same dimensions will allow them to be added to your stitching work area.

Undo Eraser Issue

Once a photo's dimensions have changed, due to Cropping, Rotating, Straightening or Resizing, the Undo Eraser will not become enabled until you save the file and edit the photo.




File Types

Importing and Exporting files

PhotoSuite 4 can open only certain types of photo files. There are several third-party or custom photo file formats that PhotoSuite 4 cannot open. Check the manuals and online help of the software used to create the files for more information on how to convert them to a format that PhotoSuite 4 can read.

Note: PhotoSuite 4 converts all photos to a True Color (24-bit) internal file format when they are opened. However, the original file on disk remains unchanged until the file in memory is saved. When a photo is saved using the Save command, the original file will be overwritten with the True Color version. To preserve the color depth of the original file, the Save As... command should be used and a different filename given.

PhotoSuite 4 supports the following photo formats:

.EPS .GIF .JPG .PCD .PCX
.PNG .STN .TIF .TGA .BMP
.WMF .PIC .SFW .IMG .FPX
.KPQ .RAS .PSD

For more information about the supported features or restrictions of a particular format, see the following:

GIF

The Graphics Interchange Format filter supports file format versions GIF87a (including interlacing) and GIF89a (including interlacing and transparency).

JPG, JPEG

The JPEG graphics filter supports Version 6.0 of the JPEG File Interchange Format (JFIF). The JPEG filter has the following limitations: The filter does not support JPEG Tagged Interchange Format (JTIF) files. The filter does not support CMYK (cyan-magenta-yellow-black) JPEG files.

PCD

The Photo CD graphics filter supports the Kodak Photo CD version 3.0.

When opening PCD files with Prompt for Options checked, PhotoSuite 4 will ask what size photo to open. If no changes are made to the photo before going to another area of PhotoSuite 4 then, upon returning to the photo, PhotoSuite 4 will prompt you once again to select a photo size. This can be prevented by editing the photo in some way and then undoing the change prior to moving to another area of the program.

PCX

The PC Paintbrush graphics filter supports all versions of the .PCX file format through ZSoft version 3.0, with support for 256-color photos.

PNG

The Portable Network Graphics filter supports files conforming to version 1.0 of the specification.

TIF, TIFF

The Tagged Image File Format graphic filter supports all image types and compression schemes that conform to TIFF Specification Revision 5.0 and 6.0, Part 1: Baseline TIFF. These include monochrome, grayscale, palette color, and RGB Full Color image. The filter correctly handles a single 8-bit alpha channel stored with an RGB Full Color image. The TIFF filter has the following limitations: The filter does not support the TIFF Extensions for CMYK images. The filter does not support multiple alpha channels (stored as subfiles) or alpha channels that don't have 8 bits per pixel. The following compression schemes are also not supported: JPEG, Group 3 Fax, and Group 4 Fax.

TGA

The Targa graphics filter supports Truevision Targa images with up to 32 bits per pixel.

BMP, DIB, RLE

The Windows Bitmap graphics filter supports Windows and OS/2 bitmaps, Run Length Encoded (RLE) bitmaps, and device-independent bitmaps (DIB). The BMP filter has the following limitations: The filter does not support version 2 OS/2 bitmaps and JPEG compressed files.

IMG

The GEM IMG graphics filter only supports black and white (1-bit) and grayscale (8-bit) images.

PSD

The Adobe PhotoShop file filter supports all versions of the file format up to version 4.0. The PSD filter has the following limitations: The filter does not support multiple layers and will create a flat representation of the photo. The filter does not support CMYK (cyan-magenta-yellow-black), duotone, and 48-bit per pixels and above PSD files.



Camera and Scanner Information

Digital Camera Issues

While downloading photos from digital cameras, it is strongly recommended to operate the camera while connected via the camera power adapter. Downloading photos while running the camera with the internal batteries may result in file corruption if the batteries are running low on power.

If you want to download photos from a digital camera but don't want to give them a prefix, you must delete the text in the prefix edit box and press Enter on the keyboard. If you don't press Enter, the text previously displayed will still be used as the prefix.

PhotoSuite 4 does not support downloading photos from Kodak Cameras that have been mounted as an external drive. You must acquire your photos from these cameras via normal means (via Direct or TWAIN).

Due to problems with communication between the Kodak DC 210 WIA driver and the Windows Millennium operating system, when using the Kodak DC 210 WIA driver in Get Digital Camera (TWAIN), if you set the camera up to provide FPX photos when accessed via the WIA driver, the downloaded photos will incorrectly have the JPG extension. To download FPX photos from the Kodak DC 210, you must use the Kodak software that came with your camera, or rename all the file extensions yourself. If you set the camera up to provide JPEG photos, it will work correctly.

Directly supported Digital Cameras

PhotoSuite 4 directly supports the following digital cameras:

  • Sanyo Camera – DSC-V1 (S), DSC-X1 (N), DSC-V100 (S), DSC-X100 (N) and DSC-SX1Z
  • Kodak DC50
  • Kodak DC120
  • Kodak DC210
  • Kodak DC220
  • Kodak DC260
  • Agfa ePhoto
  • Olympus D-320L (same as model C-820L in Europe)
  • Epson PhotoPC 550 & 600

Note: The model numbers listed above may not apply to all countries. Contact your local camera retailer for the most up to date information.

Note: Photos from the Kodak DC50 camera cannot be deleted from within PhotoSuite 4.

If you encounter problems while trying to access one of the cameras listed above, visit our Web site http://www.mgisoft.com/ for more information about updates.


TWAIN scanner and camera information

PhotoSuite 4 supports devices which implement the TWAIN interface. Be sure to check with your camera or scanner documentation to verify that it supports this interface.

Many digital cameras do not install TWAIN driver software by default. If your camera does not show up in the list on the Digital Camera (TWAIN) page, check to make sure that the camera's TWAIN software is installed. Many camera manufacturers have TWAIN drivers you can download from their Web sites.

Many camera and scanner problems can be corrected by updating the software that comes with the camera or scanner.

If you are encountering scanning or camera problems, be sure to check with the manufacturer of the device or their Web page to see if later versions of the software or drivers are available. If so, install that software and retry the operation within PhotoSuite 4.

By default, PhotoSuite 4 scans images using the TWAIN file transfer method. To force PhotoSuite 4 to use the TWAIN memory transfer method, enable the Scan directly to memory option found in PhotoSuite's Options dialog box. This often solves certain TWAIN scanner problems.

Contacting scanner and camera manufacturers

The following list includes the home page addresses of many of the manufacturers that make scanners and cameras that you can use with PhotoSuite 4.

Note: MGI is not responsible for the content of these Web sites. References to these sites should not be considered an endorsement of the products sold within them.

Agfa http://www.agfahome.com
Canon Computer Systems, Inc. (USA) http://www.ccsi.canon.com
Casio http://www.casio.com
Envisions http://www.envisions.com
Epson http://www.epson.com
HP http://www.hp.com
Kodak http://www.kodak.com
Logitech http://www.logitech.com
Microtek http://www.microtekusa.com
Mustek http://www.mustek.com
Plustek http://www.plustek.com
Polaroid http://www.polaroid.com
Relisys http://www.relisys.com
Ricoh http://www.ricoh.com
Sanyo http://www.sanyo.com
Sony http://www.sony.com
Tamarack Technologies http://www.tamarack.net
UMAX http://www.umax.com


Using an HP P1100 PhotoSmart photo printer

An illegal program operation may occur with the HP driver when printing using the Best print quality. Please print with Normal or Draft print quality.

PhotoSuite 4 does not support opening photos from SmartMedia or Compact Flash cards inserted into the HP P1100 PhotoSmart photo printer. If you would like to open photos from these media storage devices, you can use Windows Explorer to transfer them to your hard drive, and then open them in PhotoSuite 4 via normal means.



Online Issues

Getting Photos from Web pages

PhotoSuite 4 has the capability of dragging and sending photos from Web pages into its photo library. These operations may not work on certain Web pages that use nested frames or when photos are hyperlinks. In these cases, the Save Picture As... command from the right-click menu can be used to save the photo. Once a photo is saved, PhotoSuite 4 can open it with the Open... or Add Photo... commands.

Using Kodak PhotoNet online and accessing the Internet from within PhotoSuite 4

When you access the Internet with PhotoSuite 4 you may be prompted to establish a connection via dial-up networking. When you exit the Internet activity or any of the Kodak PhotoNet Online functions, such as Get..., Send... and Print..., you will not be informed that the connection is no longer required. To avoid extra connection fees, please remember to disconnect from the Internet whenever you exit these functions or when you exit PhotoSuite 4.

Sending Photos to Kodak PhotoNet online

If you are having difficulties sending photos to Kodak PhotoNet online that are located on a CD, copy these photos to your hard disk first and then send it to Kodak PhotoNet online.

Using GatherRound.com from within PhotoSuite 4

Trying to edit your photos in a GatherRound.com album that is not password protected from within PhotoSuite 4's integrated browser is not possible. This is due to confusion with cookies and Internet Explorer. The solution is to edit your GatherRound.com albums in your normal browser.



Fonts Installed with PhotoSuite 4

The installation program for PhotoSuite 4 has added the following fonts to your system:

  • Adolescense
  • Banjoman Open Bold
  • Bermuda Solid
  • Creepy Regular
  • Curlz MT
  • EraserDust
  • Falstaff Festival MT
  • Figaro MT
  • Footlight MT Light
  • KidTYPEPaint
  • Mistral AV
  • Orbus Multiserif
  • Palace Script MT Semi Bold
  • Plump MT
  • Space Toaster
  • Team MT Bold
  • Twentieth Century Poster
  • Wendy Medium

These fonts are used in the content files supplied with MGI PhotoSuite 4.

Note: KidTYPEPaint and Adolescense fonts cannot be underlined. This is a font problem in any graphic application running under Windows 95 and Windows 98. Underlining these fonts works properly in Windows NT. Also, some letters may appear cut off when using Wendy font. Adding spaces to the beginning and/or end will solve the problem.



Technical Support

Our web site address is www.mgisoft.com.


North America
MGI Software Corp.
50 West Pearce Street
Richmond Hill, Ontario
Canada L4B 1E3
ATTN: Product Support

Telephone: (905) 707-3672
Fax: (905) 707-3694

Europe (except Italy)
MGI Software P.O. Box 7412
Carrisbrook House
122 Pembroke Road, Ballsbridge
Dublin 4, Ireland

Telephone: (+353) 1 8340034
Fax: (+353) 1 8340035

Italy
Systems Comunicazioni Srl
Via Olanda, 6
20083 Vigano di Gaggiano (MI)
Italia

Telephone: 02 90841 692
Fax: 02 90841 682
E-mail: supporto@systems.it

Taiwan
MGI Software Asia
9F-1, No. 167
Yung-Chi Road
Taipei, Taiwan

Telephone: (+886) 2-2763-7881 Ext. 151
Fax: (+886) 2-2763-7853
E-mail: producta@mgisoft.com

Australia
Support Group Services
Ground Floor
14 Spink Street
Gardenvale, Victoria
3186 Australia
ATTN: MGI Technical Support Australia

Telephone: 03-9929-9735
Fax: 03-9929-9787

Japan
Sumitomo Soft (Sumitomo Metal System Development Co.)
Sumitomo Metal System Development Support Center
Mita 3-11-36 (Mita Nittou building)
Minato-ku, Tokyo
Japan 108-0073

Telephone: (+81)03-5476-9802
Fax: (+81)03-5476-9886
E-mail: photo-info@ssd.co.jp

Korea
137-130
A-#1917, Samho Officetel 271-1
Yanjae-dong, Seocho-Gu,
Seoul , South Korea

Telephone: 82-2-589-1061
Fax: 82-2-589-1062
E-mail: koreasupport@mgikorea.co.kr




Visit our Web Site!

Visit our Web site to find out what's new with PhotoSuite 4 and MGI's other exciting software products!

www.mgisoft.com


MGI Software Corp.

50 West Pearce Street
Richmond Hill, Ontario L4B 1E3
Canada

Legal © 2000 MGI Software Corp. [030c.1]

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